How to invite someone to manage your Booking.com page

Managing your Booking.com page on your own can be really tough. Juggling bookings, responding to reviews, and keeping everything up to date might feel overwhelming. You’re not alone if you need some extra help with your business account.

We know how challenging it can be. That’s why we founded Replystone. We are a full Done-For-You Review Management Agency. We take care of your reviews on Booking.com including crafting strategic responses, creating detailed sentiment / competitor reports and escalating negative reviews, ultimately boosting sales. You can focus on your business, while we take care of your reviews. No new tool to learn, no generic AI responses that hurt your reputation, just experts helping you grow.

Booking.com for business lets you invite others to help manage your profile. In this article, we’ll walk you through easy steps to invite users (and your Replystone agent) and handle their roles.

Let’s get started!

Steps to invite someone to manage your Booking.com page (and reviews)

Inviting someone to manage your Booking.com profile is easy and helps you keep your reviews in check. Follow these steps to add a Replystone agent (or anyone else) to your account.

1. Log In to Your Account
   Visit Booking.com for business and sign in to your Extranet account using your credentials.
2. Access Manage Roles and Profiles
   In the dashboard, navigate to the “Manage Roles and Profiles” section to view current users.
3. Click on Invite Users
   Select the “Invite Users” option to start adding a new manager to your profile.
4. Enter Agent’s Email Address
   Input the email address of the person you want to invite to manage your Booking.com profile. Use the email address provided during onboarding to add your Replystone agent.
5. Set Permissions
   Choose the roles and permissions you want to grant, such as responding to reviews on your behalf.
6. Send the Invitation
   Click the “Send Invitation” button. Your agent will receive an email to join your profile.
7. Enable JavaScript if Needed
   Ensure your browser has JavaScript enabled to complete the invitation process smoothly.
8. Reload the Page
   After sending the invitation, reload the page to see the updated list of users managing your profile.

By following these steps, you can efficiently manage roles and profiles, making review management simpler and improving your online reputation.

Updating or removing access for users

Keeping our Booking.com profile secure is crucial. We need to update or remove user access regularly to maintain control.

1. Access the Extranet: Log in to your Booking.com for Business account. Make sure JavaScript is enabled to navigate the site smoothly.
2. Navigate to User Management: Go to the “Manage Roles and Profiles” section in the Extranet. This area lets us see all current users.
3. Select the User to Update or Remove: Find the person whose access needs changing. Click on their profile to view their permissions.
4. Update Permissions: Adjust the roles by selecting the appropriate permissions. This ensures they only have access to necessary features.
5. Remove User Access: If someone no longer needs access, choose the option to remove their profile. This action revokes their permissions immediately.
6. Confirm Changes: After updating or removing access, review the changes to ensure everything is correct. This step helps maintain security and compliance.
7. Regularly Review User Access: Schedule regular checks of who has access to your profile. This practice keeps your Booking.com profile safe and well-managed.

By managing roles and profiles effectively, we can handle reviews and communicate with clients efficiently. Keeping user access up to date protects our business and ensures only authorized personnel manage our Booking.com profile.

Conclusion

Bringing someone on board to manage our Booking.com profile can really streamline our operations. We can assign trusted team members or agencies to handle reviews and updates efficiently.

This approach helps us maintain a strong online reputation without the extra hassle. Setting clear permissions and keeping open communication ensures everything runs smoothly. Together, we can make the most of our Booking.com presence and grow our business.

Overwhelmed with reviews?

Consider checking out Replystone. While you focus on your business, we take care of your customer reviews.